1. Introduction
These terms and conditions (“Terms”) govern the provision of services by Second Brain Family Concierge (“we,” “us,” or “our”) to you (“you” or “your”) through our virtual family concierge service. By using our services, you agree to be bound by these Terms.

2. Eligibility
Our Services are only available to individuals who are 18 years or older. By using our Services, you represent and warrant that you meet this eligibility requirement.

3. Services
Our virtual family concierge service provides personalized support with tasks such as finding childcare and extracurricular activities, research family-friendly travel, making phone calls and setting up appointments, and custom family problem-solving and research. We may recommend third-party businesses and services to meet your family’s needs.

4. Payment
You agree to pay us the fees for our services as set out on our website. Payment will be due within 48 hours of completion of services. Payment is accepted via the following methods:
Venmo 
PayPal

5. Refund and Cancellation Policy
We do not offer refunds for services already rendered. Because of the short turnaround time of our services, you may not cancel your request once it has been confirmed.

6. Content
Our website and Services may contain content provided by us or third-party providers. We do not guarantee the accuracy, completeness, or reliability of such content.

7. Confidentiality
We will maintain the confidentiality of your personal information and will not disclose it to third parties except as necessary to provide our services or as required by law.

8. Use of Services
You agree to use our Services only for lawful purposes and in accordance with these Terms. You will not use our Services to harm or exploit minors, violate anyone’s privacy, or engage in any illegal or fraudulent activities.

9. Intellectual Property
Our website, Services, and content are protected by intellectual property laws. You will not reproduce, modify, display, sell, or distribute our intellectual property without our prior written consent.

10. Third-Party Services
Our Services may include recommendations or links to third-party businesses or services. We do not endorse or guarantee the quality of these services, and you use them at your own risk.

11. Disclaimer of Warranties
Our Services are provided on an “as is” and “as available” basis. We disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

12. Liability
We are not responsible for any damages, claims, or losses arising from the use of our services, including but not limited to any loss or damage caused by third-party businesses or services recommended by us.

13. Release of Liability
By using our services, you hereby release and hold harmless Second Brain Family Concierge and its directors and employees from any and all claims, demands, or causes of action that may arise from the use of our services or the actions of third-party businesses or services.

14. Governing Law
These Terms will be governed by and construed in accordance with the laws of Pennsylvania, United States of America. Any disputes arising from these terms will be resolved through binding arbitration in according with the rules of the American Arbitration Association.

15. Changes to Terms
We may update these Terms from time to time. We will notify you of any changes by posting an updated version on our website.

16. Entire Agreement
These Terms constitute the entire agreement between you and us and supersede all prior or contemporaneous agreements or understandings.

17. Contact Us
If you have any questions or concerns about these Terms, please contact us at [email protected].

By using our services, you acknowledge that you have read, understand, and agree to the terms of this agreement.